Whether in France or internationally, deliveries are made by Colissimo. This makes it possible to ensure the best tracking of packages!
Delivery in France
We wanted to make it simple for the launch of our AUGET scented candle brand: it’s simply free for future happy customers living in metropolitan France!
Delivery in Europe
For deliveries within our dear Europe, we have set up delivery packages according to the country. A package has the merit of being simple, whether it is for 1 candle or 10!
Europe Zone 1 (Germany, Belgium, Luxembourg, Netherlands): Package of 10 euros
Europe Zone 2 (Austria, Spain, Ireland, Italy, Portugal, United Kingdom): 12 euros package
Europe Zone 3 (Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovenia, Slovakia, Sweden, Switzerland): Package of 15 euros
Europe Zone 4 (Cyprus, Bulgaria, Croatia, Finland, Greece, Iceland, Malta, Norway, Romania, Balearic Islands) : Package of 16 euros
Delivery outside Europe
World: Asia, Africa, North America, Oceania, South America, Russia: 30 euros package
Yes, it stings a little bit, we know! Unfortunately, you live in faraway parts of France and for the moment transport is quite expensive. We hope to be able to lower this price in the future. Make a group order with friends… or just order 10 candles, 10 scented candles is a lot, don’t you think?
Even if we do our best to design the best possible products, you may be disappointed, it pains us but know that we are “customer-centric”, so we will not let you down!
If you are not satisfied with your AUGET scented candle, you can return it to us and get a refund. The conditions to be eligible for full reimbursement are as follows:
- The product must be new, so the candle must not have been lit and the packaging must not be damaged.
- You must be able to provide us with a purchase invoice from this site. If you purchased it from a reseller, please consult their return policy.
Contact us through the contact form so that we can explain the process to you.